Welcome to Bike Parts Central! These Terms and Conditions govern your use of our website bikepartsonsale.com and all purchases made through it. By accessing our site and making a purchase, you agree to be bound by these terms. Please read them carefully.

1. Our Customers and Our Commitment

Bike Parts Central serves cycling enthusiasts and professional mechanics worldwide, providing high-performance, reliable components for serious riders. Our policies are designed with your passion for cycling in mind, ensuring clarity, fairness, and a focus on getting you the right gear for your ride.

2. User Obligations and Responsibilities

By using our website, you agree to:

  • Provide accurate and complete information when creating an account or placing an order.
  • Use the website only for lawful purposes and not violate any applicable laws.
  • Not engage in any fraudulent activity, including the use of stolen payment methods.
  • Be responsible for maintaining the confidentiality of your account password and for all activities under your account.
  • Review product descriptions, compatibility, and specifications carefully before purchasing, as you are responsible for ensuring the parts are suitable for your bicycle.

3. Products and Services Description

We specialize in premium cycling components and accessories, including but not limited to:

  • Drivetrain: Chainrings, Chains, Cranksets
  • Braking Systems: Brake disks, Brake levers, Brake pads, Brake shoes, Disc brakes, Cables
  • Other Components: Adapters, Bowdeny, Ends, Forks, DJ/BMX parts

We strive to ensure all product information, including descriptions, prices, and images, is accurate. However, minor variations may occur. All weights and dimensions are approximate.

4. Orders and Payment Terms

Placing an Order

An order is placed once you complete the checkout process and receive an order confirmation email. This email constitutes our acceptance of your order.

Pricing and Payment

  • All prices are listed in US Dollars (USD).
  • We accept the following payment methods: Visa, MasterCard, JCB, and PayPal.
  • Your payment is processed at the time of order. By providing payment information, you confirm you are authorized to use the chosen method.

Shipping and Delivery

  • Order Processing: Orders are processed within 1-2 business days (excluding weekends and holidays).
  • Shipping Methods:
    • Standard Shipping: $12.95 via DHL or FedEx. Delivery in 10-15 business days after shipment.
    • Free Shipping: Available on orders over $50 via EMS. Delivery in 15-25 business days after shipment.
  • Delivery Areas: We ship worldwide, except to parts of Asia and select remote regions. Delivery times are estimates and may be affected by customs processes.
  • You are responsible for any customs duties, taxes, or import fees levied by your country.

5. Returns, Refunds, and Exchanges

Your satisfaction is our priority. Our full Shipping & Returns Policy is detailed on our homepage. Key terms include:

  • Timeframe: Returns and exchanges are accepted within 15 days of your receipt of items.
  • Condition: Items must be unused, in original packaging, with all tags and accessories.
  • Non-Returnable Items: For safety and hygiene, certain installed or opened items cannot be returned (e.g., brake pads, cut cables, installed chains). Defective items are exempt.
  • Process: You must contact us at [email protected] for a Return Merchandise Authorization (RMA) number before shipping anything back.
  • Costs: Return shipping is free for defective/incorrect items. For changes of mind, the customer is responsible for return shipping costs.
  • Refunds: Issued to the original payment method within 5-7 business days after we receive and inspect the return. Original shipping fees are non-refundable for change-of-mind returns.

6. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Bike Parts Central or our suppliers and is protected by international copyright and intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

7. Limitation of Liability

Bike Parts Central, its employees, or affiliates shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of this website or the products purchased, including but not limited to loss of profits, data, or use.

Our total liability for any claim related to your order or use of the site shall not exceed the total amount you paid for the products in question. This limitation applies to the fullest extent permitted by law.

Important Note on Installation and Use: Bicycle components are technical parts. It is your responsibility to ensure parts are compatible with your bicycle and installed correctly by a qualified professional. We are not liable for damages or injuries resulting from improper installation, misuse, or modification of products.

8. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of the Commonwealth of Kentucky, United States. Any disputes shall be resolved in the state courts located in Jefferson County, Kentucky.

9. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with an updated “Last Updated” date. Your continued use of the site after changes are posted constitutes acceptance of those changes.

10. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Email: [email protected]
Address: Bike Parts Central, 545 East Muhammad Ali Boulevard, Louisville, US 40202

Ride on with confidence,
The Team at Bike Parts Central